After-sale service

If there is any problem with your equipment, we will handle it for you at the first time. If you complain about Xinwei's service or product, you will have someone to complain about it. The complaint department will inform the customer of the result in the shortest time. The complaint department will also follow up the customer's feedback until the customer is satisfied.

为什么选择我们?

我们拥有专业的销售人员和技术人员,时刻准备以专业的知识、紧急维修配件24小时到达,常用备件5天内准时到达。
欣炜机械一直注重客户服务,从24小时365天无间歇服务,从设备维护到技术支持、人员培训的全方面服务,
再到引领行业新典范的“6S”服务模式,欣炜在服务上倾注了庞大的精力和心血。
不仅为客户提供售后服务保障,而且为客户提供包括售前产品选型、配件储备、工艺指导、操作培训、管理平台对接等在内的系统解决方案。
真正践行了公司提出的关注客户成功,为客户创造价值的理念。